Replies

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  jkray622

  1636 posts Member

  February 9, 2019 9:11PM

  Sometimes players in your situation can get a refund.
  
  Contact the SWGOH Customer Support.
  https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/
  Describe the situation to them. Use the term "accidental purchase." Let them know what was purchased, how many crystals you accidentally spent, and about what time the accidental purchase happened.
  
  In some situations, Customer Support will refund you the accidental purchase.

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  IDinDooNuffin

  459 posts Member

  February 9, 2019 10:19PM

  They'll probably give you some crystals and say its a one time thing (its not but they'll say it). General customer service has the ability to cresit your account with up to 500 crystals.

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  casper1jr

  175 posts Member

  February 9, 2019 10:29PM

  I always spend on energy when I don't mean too. Probably done it 20+ over the last 3 years. Happens to the best of us. I can guarantee it will happen again lol

  https://swgoh.gg/u/casper1jr/collection/

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  Mephisto_style

  5724 posts Member

  February 10, 2019 12:43AM

  You misspelled accidental, Anakin, correctly spelled both later leaving the mistakes uncorrected, and accidentally bought the wrong shards. I am detecting sloppiness in your screen tapping that perhaps you should correct.

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  Dmoney5101

  29 posts Member

  February 10, 2019 3:47AM

  Dont you have to click it twice in order to buy it?

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  CoastalJames

  2971 posts Member

  February 10, 2019 9:18AM

  Move on, these things happen.

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  jonnysiniwal

  675 posts Member

  February 10, 2019 8:46PM

  I did the same thing and was told no refund. But it is worth a try

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  Jpolson43

  208 posts Member

  February 11, 2019 3:57AM

  Mephisto_style wrote: »

  You misspelled accidental, Anakin, correctly spelled both later leaving the mistakes uncorrected, and accidentally bought the wrong shards. I am detecting sloppiness in your screen tapping that perhaps you should correct.

  
  Savage.

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