This may sound like a silly question but how do the shards work for chars you already have?
Last night I got 25 shards when previously the conversion has been 12. Does it have to do with the star level of the char you draw? Ie. If I draw a 4 star shouldn't it be 80 (or at least more than 12)?
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So - it could be worse than just a shards.
Royal Guard, IG-86, Geo Soldier give you only 7 shards as well.