Is it me or has things changed totally on the forums before you'd see some kinda communication from the dev's on our concerns and ideas. Know it's just members getting more and more upset and I wonder why maybe start communicating with your customers that shouldn't be to much to ask!
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There is no community manager, the job title has been changed to "The one that posts the puzzles".
Why should they respond? They are busy working on the next aspect of the game. Clone wars seems to have a lot rolling out in the near future. I imagine that they are keeping their priorities in order as it pertains to their job. Their job isn't to take every Tom, ****, or Sally's ideas or complaints into consideration. The have work timelines, deadlines, etc that they are focused on. Anytime one of the developers decides to take time from their busy schedule to respond, take that as a courtesy, not a requirement of their job.
There is at least one person whose job is to interact with the community.
Ry Diggs would be perfect right now.