Grand Arena Championships - Not Receiving Points

CG_SBCrumb
685 posts EA Community Manager
edited July 2019
Hi Holotable Heroes,

We are aware of the issue that is causing players to not receive their Championship points for certain actions in Grand Arena Championships. The dev team is investigating the root of the cause right away and I will keep you up to date on the status of this issue in this thread.

Replies

  • CG_SBCrumb
    685 posts EA Community Manager
    We believe we have identified the issue and are working on a fix now.
  • CG_SBCrumb
    685 posts EA Community Manager
    edited July 2019
    We are working on a hotfix that will be deployed shortly. This will fix the issue of players not receiving 1000 points for winning their Grand Arena match going forward but will not adjust current scores. We will need to create a separate fix early next week to address the missing points from today's bug. More info coming shortly
  • CG_SBCrumb
    685 posts EA Community Manager
    Server fix is complete. Players should now be able to earn points for finishing thier matches. We will discuss how to fix missing Championship points and let you all know Monday.
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