Main account issues

NightmarePOV · December 14, 2019 11:58AM

I have an alt account that I have been switching back and forth from with my main account for a few months now. Was originally just used as a ticket machine but lately I have been working on it more often. However 2 hours ago I tried to log back into my main account and I got the green circle of death. "Loading Cantina" page froze and the circle of death just keeps spinning.

I've tried the usual... uninstalling and reinstalling the app... But that was of no help. Still spinning. Tried restarting my phone... Removing and adding back emails on my device. Uninstalling and reinstalling Google Play Games. Turning off "find my device" in Google settings. Nothing. Will NOT let me back into my main account. But allows me to log into my alt just fine.

I took a video of the issue and posted it on YouTube here...

https://youtu.be/eGvvh8mgyzw
If anyone has a solution. That would be great. I'm all out of ideas here.

Sparkle361 · December 14, 2019 1:53PM

Unable to enter game with WLAN here. Try without WLAN.

Greylon66 · December 14, 2019 2:08PM

This is happening to me as well. It is really frustrating

Sparkle361 · December 14, 2019 2:40PM

Yes, with WLAN it is completely blocked

ObiShenobi · December 14, 2019 5:45PM

1. Uninstall game
2. Clear local data and cache for google play games app
3. Clear local data and cache for google play services
4. Reinstall game

vincentlondon · December 14, 2019 6:39PM

Why do people need to have 2 accounts anyway. ? I use only 1. No need for another one

NightmarePOV · December 14, 2019 6:56PM

Congrats to you Vincent. But not everyone is like you

NightmarePOV · December 14, 2019 6:57PM

Shaddes wrote: »

Uninstall game, throw android away, get iPhone, reinstall

Not the time for stupid iPhone jokes

Mitch08 · December 14, 2019 7:01PM

Having the same issue.

NightmarePOV · December 14, 2019 7:11PM

ObiShenobi wrote: »

1. Uninstall game
2. Clear local data and cache for google play games app
3. Clear local data and cache for google play services
4. Reinstall game

Thank you SOOOOOOOO much. Just did this and it worked!!!!!!

Problem solved guys. You ARE the man ObiShenobi!!!!

NightmarePOV · December 14, 2019 7:11PM

Mitch08 wrote: »

Having the same issue.

Try this my man. What the poster ObiShenobi wrote. It just worked for me

GunsAtFour · December 14, 2019 8:00PM

NightmarePOV wrote: »

Shaddes wrote: »

Uninstall game, throw android away, get iPhone, reinstall

Not the time for stupid iPhone jokes

That's right, iPhones are stupid

ObiShenobi · December 15, 2019 1:57AM

NightmarePOV wrote: »

Thank you SOOOOOOOO much. Just did this and it worked!!!!!!

Problem solved guys. You ARE the man ObiShenobi!!!!

Glad it helped, i was having the same issue and it worked for me.

Molelizaisajoke · December 15, 2019 2:08AM

Had the same issue yesterday but clearing cache and data on Google Play services worked.
Didn't have to uninstall

ObiShenobi · December 15, 2019 4:40AM

Molelizaisajoke wrote: »

Had the same issue yesterday but clearing cache and data on Google Play services worked.
Didn't have to uninstall

Technically neither did I.. but when providing advice via a message board, it sometimes pays to be thorough

Whatelse73 · December 15, 2019 4:50AM

Shaddes wrote: »

NightmarePOV wrote: »

Shaddes wrote: »

Uninstall game, throw android away, get iPhone, reinstall

Not the time for stupid iPhone jokes

It’s not a joke, it’s a solution to your issue if you want to take it that far.

Remember that the next time iPhone users are having issues with the game. Throw it away and get an android...

As the ancient philosopher once said, "Android Rules, iPhone drools..."

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Main account issues

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