Minor account
I accidentlt signed up for a minor account on my old device and now can't switch the game. I am over 18 and don't know what to do. Ea plz fix this otherwise hours of work and hundreds of dollars will be going to waste
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Howdy, Stranger!
Replies
Create a ticket from the in game Help menu (Settings -> Help)
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You will be redirected to help.ea.com and prompted to select a topic -> Select “Connection and tech support” then scroll down and click on “Contact Us”
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You will be prompted to select issue -> Select “Installation” and fill in your Ally Code
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Select Contact Option and fill in the information required (First name, Last name, Email address) and click “Next”
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From the “Recommended Support Option” scroll down to “Other Support Options” and select either “Chat” or “Get a call”
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You will then get in contact with an EA Advisor and request a date of birth change/update. Our customer support team will guide you through the process. You will need to verify your age with the support representative.