Update on Login Issues 01/24/2020

666 posts EA Community Manager
edited January 2020
Hi folks,

We have been investigating an issue that is causing some players to not be able to log in since earlier today. While only a small number of users are affected, we understand this is incredibly frustrating for those players. We have been working with several of the affected players to fix this as soon as possible and they have been a tremendous help in narrowing down the issue. Unfortunately, we were unable to resolve this issue this evening but this will be a priority again tomorrow.

Our sincerest apologizes to those players impacted but we will continue working to resolve this issue tomorrow and through the weekend if needed.

Thank you for your understanding.


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