Update on Make Good for Recent Outage

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  • When did you get it? How long ago?
  • MikeG311 wrote: »
    When did you get it? How long ago?

    Yesterday I got Definitely got 1500 gems, 1500 of each guild event tokens and possibly a few other things? I had to complain to them Saturday that the algorithm missed me then they double checked my account and sent it yesterday.
  • Can you explain where/how you complained? I have yet to receive compensation either, and I would really like to get this resolved.
  • I'm attempting the same thing, contacting them to have them look into my account to hopefully get this resolved finally.
  • MikeG311 wrote: »
    I'm attempting the same thing, contacting them to have them look into my account to hopefully get this resolved finally.

    I did what they said on that EA help forum, and got my compensation the next day
  • Same. You need to contact someone from EA if you believe you’ve been missed. If you have, you will likely get the compensation quickly. That was my experience.
  • MikeG311 wrote: »
    I'm attempting the same thing, contacting them to have them look into my account to hopefully get this resolved finally.
    MikeG311 wrote: »
    Same. You need to contact someone from EA if you believe you’ve been missed. If you have, you will likely get the compensation quickly. That was my experience.

    So u got it? 3 weeks pass... then u made a ticket and got it the next day?

    I'm just curious ...
  • MikeG311 wrote: »
    I'm attempting the same thing, contacting them to have them look into my account to hopefully get this resolved finally.
    MikeG311 wrote: »
    Same. You need to contact someone from EA if you believe you’ve been missed. If you have, you will likely get the compensation quickly. That was my experience.

    So u got it? 3 weeks pass... then u made a ticket and got it the next day?

    I'm just curious ...

    I made a ticket and got nothing, no response either.
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