So my iPad cracked the LCD yesterday. Cant see a thing other than a rainbow mess under the glass now. I bought a new iPad today and did what I thought was a full restore. All it restored was the app! No data came over. When I open the app it tells me I am a new player and the tutorial starts.
Any ideas on if I can retrieve the old data? I dont even know my long player ID other than my user ID for the game. iTunes wont backup the old iPad again since my iPad is passcode locked and I cant enter the passcode. I did backup yesterday when it happened just to make sure but no data transferred back.
If it is all gone and I have to start over I think I am done. I've been playing since early Dec. Had around 35 toons, was level 71 and had 3 strong squads. Could finish GW daily, etc. I really dont think I could start from scratch again. I would have a nice knowledge head start but the grind!!
I am super bummed, this was my favorite game.
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But don't worry, with GL on full throttle reigniting the SW franchise this game is going to last for a few more years.
Try contacting support. They can tell you for sure if your account is lost. Which I doubt, because they store everyone's info on their server.
EA has online chat support 7 days a week, they can look into it immediately.
It was my fault for not using Game Center but I am kind of peeved they could care less. He was pretty arrogant about it all.
I may look for a HDMI adapter to try that route to unlock my iPad but if the game is gone I may be done. 4 months of grinding daily is hard to give up!
You could get the display repaired with the intent to sell the device afterwards. Of course this assumes you will be able to recover your game and link it to apple
They're right. They have to be careful otherwise you could just steal someone's account by calling them. As you said, thousands of dollars could be at stake.
Hate to say it but it is your own fault, that's what Game Center is for.
Who knows, I may start over with a new direction. I learned a ton in 4 months so know the pitfalls. I just remember the beginning grind just to get credits and pass levels like that LS battle with all the Troopers tossing grenades! I had 11M credits banked and a few thousand training droids for leveling up!
Gaaaah
Live and learn... Maybe I will start up when/if the giant release comes out with Guilds and other new content. The daily grind was getting old and I had near all the characters I wanted and could actually get.
At least you have knowledge could be really good
Do you have your Player ID screenshot? It's that long series of numbers under SETTINGS. (I do see you don't know it). Your Ally Code is one way for developers do help you in case there is a situation, but the Player ID is much more detailed.
Sorry for your loss, but if you are able to find those information, please send it to Customer Service.
FashionFett.
but really, even my iPhone screen cracks.
Try restoring your iPad, signing in with, restoring the iPad from iCloud with your Apple ID, and then restoring purchases after GoH is installed.
I did contact EA again but there policy is good, I could be some hacker for all they know and I have no idea what my ID or even my Ally code was.
At least if I start over I know to use Gamecenter! I did start last night but wow was it painful to play. Crits for 62 damage! 2 star gear 2 JC! woo hoo! Ugh.
I was thinking of going a new direction with the new game and go after Arena rank this time. Last time I was collecting characters. I may have only been in the 100-200 rank but I could finish GW daily at level 71 with death squads since I had a really nice full roster. I figure I would lose in Arena quickly with whales taking over though.
I can also tell you my trial Arena team is TERRIBLE!! I was trying out Phasma (L), GS, RP, Lumi and Opress. I won every battle I tried but I got creamed on defense. I think the oddball team was a target.
Day my iPad broke (Apil 6th) until today, the 9th I dropped from 187 down into the 700's!! Oh well.
After seeing all the complaining on the forums still about dodge Dooku and other issues along with still no real updates I think I may be done for now. I'll check in still to see if updates started but in my other thread of starting over - the majority would also quit in my shoes. It was fun while it lasted!
https://www.reddit.com/r/SWGalaxyOfHeroes/comments/4b1e2b/lost_account_has_been_fixed/
I realize it might be hard blindly tapping the screen, but it sounds like you were able to open the game...
I am actually in this position. I had Gamecenter disabled on my ipad (because its annoying) when I started playing and I was a month into the game before I read on the forums that Gamecenter is the ONLY way to save progress on ios devices.
EA / CG needs to help us find a way to log-in Gamecenter subsequently and get our games saved so this does not happen to more of us in the future. I have contacted both Apple and EA to try to get my game progress saved, but both said it can't be done outside Gamecenter.
I know it's easy to point fingers and say its my fault, and perhaps it is, BUT I play plenty of other games where I have a log-in ID and my data is saved on the game's servers - so it is certainly possible.