February 2020 - last edited February 2020
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version Current
Ally Code: (Find it here: http://bit.ly/AllyCode ) 654-448-294
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Haven't received compensation that others have, although I was also impacted by the outage.
Steps: How can we find the bug ourselves? Read the other thread on resolving the 1/24 outage.
Connection Type Mobile
Please select your region North America
Country US
I was impacted by the 1/24 outage on iOS but haven't received the make good compensation so far. Any update on this?
Solved! Go to Solution.
February 2020
February 2020
February 2020
Yes I think they've finished distributing the make good so I'm following up now. Hopefully they'll see this thread and contact us about it or maybe they Just haven't finished yet.
February 2020
February 2020
Ally Code 229-853-635
Thanks!
February 2020
February 2020
Thank you for following up!
February 2020
February 2020
February 2020
@CG_MindTricks I am in the same boat as slawson. My primary IOS device was affected by this issue but after some time I figured out how to log in on another device. I did report it to EA as well as posting it on the Answers HQ forum that was started for the issue. I have not received any compensation and feel I deserve the same as others. My ally code is: 848-618-493. Thanks for your help.