May
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Apple iPhone 13
OS Version 16.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 765-461-877
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Looks like people who changed guilds recently are not able to receive personal rewards in the Krayt Raid. Whatever score I do, the rewards are not available - it states that they were already claimed which is an error. So, I can battle - Krayt but I don't have anything out of it. The same case is my guildmate who joined the same guild with me.
Steps: How can we find the bug ourselves? Test the game. I attach the screen, where you can find my currents score (381355), but no rewards available, and furthermore all are presented as claimed, even over my score.
Connection Type Wifi
Please select your region Europe
Country Polska
People who join stronger guilds seem to be punished for that. At least concerning Krayt Raid.It is possible they will miss two raids, because they are 'not eligible' for battling. And when they finally start battling, the BUG does not give them personal rewards. You can not claim them and they are all saved from the last Krayt Raid before changing guild and seen as 'claimed'. Which is an obvious error. Please fix it AND compensate. I have not received any raid rewards for over a week now. Missed the one in my old guild (after changing guilds you dont receive rewards from a raid active when leaving), two in my new guild (unfair rule of 48hrs) and now can't get rewards in a 4th raid in row. This must be repaired.
And this is not only my case. Please help
Solved! Go to Solution.
May
Thank you for your report. The team is aware of this bug and investigating the issue further.
May
Thank you for your report. The team is aware of this bug and investigating the issue further.
May
Happened to me too - I lost 225 mk1, 350 mk2, 80 mk3 (i.e. 500k rewards)
May
Me to.
Ally Code: 966-349-462
May
2-nd RAID. It's the same. When do you fix the bug?
May
I had same issue. I reported and they said this.
May
This happened to me too. Ally code 333-898-247
May
Same here Ally code 393-198-726