CG_SBCrumb EA Community Manager

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CG_SBCrumb
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Member, Administrator, SWGOH Dev Team, EA Community Manager
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  • HI folks, we are aware of the issues and will be deploying a fix soon. More info here
  • We’ve seen a number of comments in which people are expressing a couple of concerns with moving the rewards from TW into Grand Arena events for December: * Players lower than level 85 will not have access to Grand Arena, and thus would lose out …
  • yohann269 wrote: » @CG_SBCrumb are all the abilities correct? The zetas are different here vs what's on gaming-fan.com and the cooldown for the special ability From gaming-fan.com Special 1: OH MY GOODNESS! (Cooldown 4) FINAL TEXT: C-3P…
  • Next round of Grand Arena is live. This one looks to be stable so far, but we will be monitoring Grand Arena over the weekend. Thanks for all the help folks. I'm heading home for the weekend so I'll be offline for a bit but I'll check back in shorty
  • Russdpipes wrote: » @CG_SBCrumb I restarted my game and I still didnt get any rewards It may take a moment to reach your inbox after the event closes. You should have it by now though.
  • Hi folks, We just pushed an update to fix the first battle issue. We will be stopping this round of Grand Arena and spinning up another shortly. Here are the patch notes
  • Thanks for all the info folks. Updated OP with another issue that we are aware of
  • We are aware of the error that is occurring after battles that is causing the client to restart and NOT count towards your Banners. Please hold off on battling in the Grand Arena until we get this fixed
  • We are aware of the error that is occurring after battles that is causing the client to restart and NOT count towards your Banners. Please hold off on battling in the Grand Arena until we get this fixed
  • We are aware of the error that is occurring after battles that is causing the client to restart and NOT count towards your Banners. Please hold off on battling in the Grand Arena until we get this fixed
  • We believe we have found the fix for the issue which appears to have been affecting less than 1% of players. It will take approximately 2 hour to deploy to all servers and allow all affected players to re-enter the game with 20 hours remaining in th…
  • We are still investigating but our preliminary result show that a small number of players continue to be impacted. We will continue to update this thread as we learn more.
  • Thanks for the heads up, we are seeing some folks having issues getting in to the game since the Grand Arena Setup Phase started. The team is investigating what is causing the issue right now
  • DarjeloSalas wrote: » Requested gear - game crashed... Here's a workaround if you experiencing the Request Gear crash
  • SmilinStonee wrote: » Grand Arena Question: Will the gear reward vary over time? Currently have mk5 droid callers as gear reward. Any one have different variation of gear rewards? We will have more to say about the rewards for first event l…
  • Bulldog1205 wrote: » CG_SBCrumb wrote: » ajh6037 wrote: » There appears to be a bug associated with Traya cleanse after new update. Sion should only taunt when someone has pain. He is clearly taunting on Nihilus' turn. There were other s…
  • ajh6037 wrote: » There appears to be a bug associated with Traya cleanse after new update. Sion should only taunt when someone has pain. He is clearly taunting on Nihilus' turn. There were other similar scenarios where my sith (who were not isol…
  • LynnYoda wrote: » @CG_SBCrumb the quest for GA is bugged and can be completed via TB just now Thanks for the heads up, we are aware and working on a hotfix
  • Disruptor wrote: » @CG_SBCrumb I'm a guild leader, and we start the sith raid (t6) at 12AM my time, meaning it is also the time where the 5 attempts are reset. So if I change my timezone to let's say 3 hours later (3h into the future), will the ch…
  • Roguetechna wrote: » @CG_SBCrumb The update notes seem to suggest that some features (Portraits, timezone change ect) should be live following the update, however having updated, I am not seeing them in game. Is that an issue on your end, or did I…
  • mesa176750 wrote: » CG_SBCrumb wrote: » Hi folks, I asked the team to investigate if there is an issue here but so far it looks like it's working properly. Can anyone link me a video that show too many assists? I'm trying to help them isolate …
  • Hi folks, I asked the team to investigate if there is an issue here but so far it looks like it's working properly. Can anyone link me a video that show too many assists? I'm trying to help them isolate where/if there is an issue and I can't quite t…
  • CG_Erik wrote: » You guys are incredible!!! @CG_SBCrumb, what’s the official time? Sounds like that $1 is yours. Guess y’all don’t need this any more... Almost exactly 3 hours since I posted. Congratulations everyone! Newershadow and …
  • Shadowscream wrote: » Ewok Scout login reward, Salacious B Crumb.....Surely got to be Leia Or C3PO? In this age of #metoo not the chained up Leia I’m guessing So....either Endor Leia or Boushh are my best guesses? Am I even slightly warm @CG_S…
  • Apologies, I was misinformed, there are NO bonuses for this round of TW, including the old BH, FO, etc I have updated my previous post
  • Kreontas wrote: » @CG_SBCrumb I'm on iOS and started playing late October 2016. I didn't have the days of spring achievement since it was before my time. but in some of the recent updates from august to September(might have been earlier I think I …
  • jkray622 wrote: » There's Xanadu Blood! No notes on the changes to TW bonuses? I guess we'll just have to figure it out in-game. The Clone Wars TW bonuses are being removed and the usual bonuses will added back in Apologies, I was misi…
  • Trystan_Spyder wrote: » Cooldown on a leader ability? Opps, somehow that snuck on there. There is no cooldown on the leader ability of course
  • Hi folks, I asked the designers if this event was pulled for some reason and their answer was, nope! It's coming back soon
  • Pieriku wrote: » Is the gift only for those who connect on the 24th ? I'm not sure I'll have internet connection on that day... It will run for a few days so if you can't login on the 24th you can still get the gifts if you log in within the …
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