Contact EA support, maybe, unless you value your time. These types of missing shard issues have been happening a lot lately, and nothing has been done, as far as I know, to address any of it, except … (View Post)
The obvious solution is to make the 10 banners the new standard, with an option to buy the additional 10 banners for 150 crystals or so. That could add an exciting new dynamic to the event. (View Post)