Update: Hi Holotable Heroes, We've identified the players affected and will begin providing them with a Make Good for the outage issue from 01/24/2020. The compensation will include the following: 1500 crystals, 1500 GET 1, 1500 GET 2, 5 zeta materials. Thank you for your patience. Original Message: We’ve been monitoring…
Hi Holotable Heroes, We wanted to notify you in advance that our account-transfer between platforms feature will be temporarily disabled in order to remain compliant with platform policies. This change will likely occur with our next client update scheduled for early August. We fully expect to bring this feature back once…
Hi Holotable Heroes, The initial update roll out yesterday inadvertently caused some debuffs to become unresistible. We will be releasing a temporary fix later today alongside the Journey Guide that will address many of the cases where this is occurring, but we will need to do a more complete fix in a following update. We…
Hi Holotable Heroes, While we were out for the holiday we discovered that Revan somehow made it in Light Sight Territory Battles Platoons... again! Carrie had mentioned that we will be sending all players 500 GET and 100 Crystals for any inconvenience from this issue after the holiday and I wanted to let you know that this…
SBCrumb met with The Escape Podcast to talk about the Capital Games team's upcoming Extra Life fundraising drive: LISTEN IN NOW! https://youtu.be/XCcfywDQy84?t=4484 And join us in the live stream https://www.twitch.tv/capitalgames_extralife Thank you very much for helping our team help children :blush:
Hi Holotable Heroes, Last week, Revan was prematurely added to Territory Battle platoons and we mentioned a make good coming in the future. Today, we have sent all players 500 GET and 100 Crystals for any inconvenience from this issue. Our apologies once again for this mistake and thank you for patience.
Hi Holotable Heroes, We are aware of an issue that can cause the game to get stuck loading into fleet battles while in Territory Wars. The team is currently investigating the cause of this issue and are working to fix this as soon as possible. Thank you for your understanding. EDIT: We are aiming to have this updated prior…
Hello Holotable Heroes, The team will be taking the Crystal webstore down soon while we investigate this issue. This will require players to re-log into the game. For those who were affected by this issue, your IDs have been noted and we will make sure you are taken care of once this is fixed. Thank you for your patience.…
Greetings, We have temporarily removed the May the 4th Crystal packs that had incorrect pricing for some users. Once we have the price corrected we'll turn the packs back on. We're aiming to have them back within the next few hours. Thank you for your patience as we work to get this resolved.
Hi Holotable Heroes, We are aware of an issue with the Booby Traps Conquest modifier for Ewok squads that can cause a soft lock during battle. We are working to fix this as soon as possible and in the meantime, players should avoid these nodes if possible. We believe this soft lock is related to triggering the stun from…