How long to process?

Chicagotarsier · May 3, 2016 5:05PM

The first time purchase?

Future purchases?

On day 3 first purchase. Card processed. iTunes receipt received. Wait?

Saraleb · May 3, 2016 5:11PM

If i understand the question correctly.....

Any store purchases should be instant

StarSon · May 3, 2016 5:40PM

Saraleb wrote: »

If i understand the question correctly.....

Any store purchases should be instant

And if you didn't receive the crystals, contact support in-game.

Jedi_Yoda · May 3, 2016 5:43PM

Saraleb wrote: »

If i understand the question correctly.....

Any store purchases should be instant

Yeah no waiting... its immediate, maybe try restore purchase from settings? May need to restart client.. not sure... contact support like others users suggest.

Chicagotarsier · May 3, 2016 7:17PM

I have gone to iTunes and it has processed and the bank has removed funds . Guess ea just wants to hold the money and the digital content hostage lol. Never had so many issues with an app purchase and not. Peep out of customer service for 48 hours.

Chicagotarsier · May 4, 2016 3:34AM

How do I contact in game support other than the EA website? Is there a support button in the app I am not finding?

Chicagotarsier · May 4, 2016 10:40AM

Day 3. Zero reply from support.

It is only 500 dollars I am trying to spend but come on

Timitock · May 4, 2016 11:26AM

Phone support has been most helpful for me in the past.

New player? Check out the new player index

How long to process?

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