Dev pls change my name

TheHero14 · July 28, 2017 8:42AM

Hey,
I'm a lvl.74 and my name is "Mol Eliza" and if a Dev is reading this I'd like to ask if he could perhaps change my name

Hskull55 · July 28, 2017 8:49AM

I wish you the best luck

TheHero14 · July 28, 2017 9:03AM

Thanks

Wookie_Green · July 28, 2017 9:15AM

You can change your own name, just tab the xp bar next to your level and then click on the little pencil that shows up, the first time is free and any time after that is 200 crystals, hope this helps.

Hskull55 · July 28, 2017 9:16AM

Wookie_Green wrote: »

You can change your own name, just hold the xp bar next to your level, the first time is free and any time after that is 200 crystals, hope this helps.

No, he can't, that's why this post is here

Hskull55 · July 28, 2017 9:17AM

At least I thought he can't, but maybe I'm wrong

Wookie_Green · July 28, 2017 9:19AM

Thats how i did it, its in the help section of the game; i didnt want to be a Tiric Thorn, there was three on my shard haha, so i changed my name.

Hskull55 · July 28, 2017 9:21AM

Wookie_Green wrote: »

Thats how i did it, its in the help section of the game; i didnt want to be a Tiric Thorn, there was three on my shard haha, so i changed my name.

Some people don't have that option, and I think he is one of those, anyways, maybe he just didn't know about that option

TheHero14 · July 28, 2017 9:34AM

People told me to do that but unfortunately i don't have the option to change my name but thanks anyways wookie

Wookie_Green · July 28, 2017 9:36AM

sorry that it didnt work, maybe tag a developer in?

Hskull55 · July 28, 2017 9:36AM

I was going to do that, but I don't know who

Huatimus · July 28, 2017 9:37AM

Sounds like you have an underage account. Do you have access to Guild Chat?

Wookie_Green · July 28, 2017 9:39AM

@CG_Kozispoon could you help please? Thank you.

TheHero14 · July 28, 2017 9:42AM

Huatimus no I don't and if I go to the guild section i can only join guilds that i get recommended so i can't create or search a guild

Hskull55 · July 28, 2017 9:43AM

TheHero14 wrote: »

Huatimus no I don't and if I go to the guild section i can only join guilds that i get recommended so i can't create or search a guild

Well, then the problem is that you have underage account as said

TheHero14 · July 28, 2017 9:45AM

Hskull55 wrote: »

TheHero14 wrote: »

Huatimus no I don't and if I go to the guild section i can only join guilds that i get recommended so i can't create or search a guild

Well, then the problem is that you have underage account as said

So theres nothing i can do or can a dev still fix it?

Hskull55 · July 28, 2017 9:45AM

I think a dev can fix it

TheHero14 · July 28, 2017 9:46AM

Alright hopefully

Hskull55 · July 28, 2017 9:48AM

Fingers crossed

Huatimus · July 28, 2017 10:58AM

There's a question about age when you first create the account. If you mess it up, you could try to trigger the FTUE.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/comment/861850#Comment_861850

TheHero14 · July 28, 2017 3:01PM

So thanks to everyone that replied and tried to help me bc i finally managed to change my name though i don't know if the guild chat and stuff is working...Well I have the same apple id on my phone and I-pad so I downloaded the game on my phone and then there was the edit/pencil which allowed me to change my name to HeroicRulez

Kozispoon · July 28, 2017 5:05PM

Hiya!
Glad to see you've resolved you issue, but just in case anyone else is browsing and looking for a solution:

Please note name changes likes these are one-time exceptions, but can be done by filing a ticket with EA Help.
For clarity, I'd recommend mentioning that your account is set to underage so they are aware you can't change it in-game

New player? Check out the new player index

Dev pls change my name

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