Rancor's rewards disappeared - HELP -

Tarkun29

yesterday for the first time the game had a bug in Rancor's rewards. After collecting rewards from the message, they were no longer available for any character. Have i lost them???
Pls Admin help me, it's was a good reward
I attach the screenshot - Ally code 613-434-241

Kozispoon

Hiya!
This appears to be a bug with incorrect Gear Displayed in Inbox Raid Rewards Message.
A review of this account shows the following:
Redeemed rewards: 10/05/2017, 1:48:07am GMT

• 730 Guild Currency.
• 300000 Credits.
• 3 Han Solo.
• 12 Mk 4 Chedak Comlink Prototype Salvage.
• 20 Mk 5 CEC Fusion Furnace Salvage.