Fleet Rewards Missing!

hackslash27
85 posts Member
edited October 2017
I can't click the submit button! Please check! Thanks!
answers.ea.JPG

Fleet Rewards Missing!
Device: LG G5
OS: Anroid version 7.0

Ally Code: 132-123-157
Player ID: [deleted]
Swgoh Profile: https://swgoh.gg/u/aquilazephyr/

Issue:
09:20pm [GMT +8] as of this writing, I should be getting my Fleet Rewards at 7pm but it's almost *3-hours* and I still don't see any messages on my inbox. I was able to get the Guild Tokens from Guild Reset Time 7:30pm, still Fleet rewards does not appear. First time that this happened to me, I already hard restarted the Client trice with no avail. Help please! I finished Rank 1st in both Arenas today..
On the Toon Arena, I received my payout but it was delayed for a couple of minutes. I thought it was normal today for both Arenas but no, I didn't received any from the Fleet. Please advise.

Additional Info:
I have saved a Screenshot at 7:17pm showing no pop-ups on the inbox. This is after my 2nd Client Restart: https://cdn.discordapp.com/attachments/300945416482979842/371984772181786625/Screenshot_2017-10-23-19-18-03.png

Post edited by hackslash27 on

Replies

  • Options
    @EA_MindTricks please help me'.. thanks.
  • Options
    .still waiting for response, and I still can't click on that Submit button on the answers HQ both on Google Chrome and Mozilla Firefox.
  • Options
    I am not an expert, but I feel that Player ID is kind of not a good idea to post everywhere. You should edit that screenshot in the OP to not include your Player ID. As far as the issue, I have not seen it.
  • Options
    .thanks bro @Anariodin , 3rd time i'm using the EA helpdesk (whatever you call it), i'm usually tired of giving them info one by one so i put it all-in the post. will edit this now.
  • Options
    @Kyno maybe you could help bro.. it is confirmed that the "submit" button on EA HQ is broken.
  • Kyno
    32087 posts Moderator
    Options
    I have not seen this issue. I know people have not filled in all the fields and the submit button would not appear.

    Have you tried posting you issue here:
    http://answers.ea.com/t5/STAR-WARS-Galaxy-of-Heroes/ct-p/star-wars-en
    J/k :wink:

    I will flag this. Are you sure you filled in all the applicable boxed?
  • Kyno
    32087 posts Moderator
    Options
    .thanks bro @Anariodin , 3rd time i'm using the EA helpdesk (whatever you call it), i'm usually tired of giving them info one by one so i put it all-in the post. will edit this now.

    I skipped this response earlier.

    You need to fill out the form correctly to be able to submit on that site. Please fill in all applicable boxes or it won't work.
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