[UPDATE] new wave of issues after hotfix

Bora

Ironically, I didn't experience any issue till a few minutes ago (0900 GMT).
After the "hotfix" for some reason the game won't let me use my mobile connection to re-download the additional data, making it mandatory to use a Wi-Fi connection.
No, I didn't change any phone/app setting nor authorization and I run android oreo on a Sony Xperia xz1 compact so basically the latest OS on a pretty decent hardware.
The game always advised me to use Wi-Fi for large download, but also allowed to skip it and use mobile connection instead. That appears to be no longer the case, as I'm currently locked out of the game because I don't have an available Wi-Fi in the nearby.

Funny, as I have a flat 4g connection and therefore downloading 50 MB wouldn't be an issue.

Anyone else experiencing this? Anyone does have an idea on how to solve it?

harryheckDAX

In my case if I got wi-fi enabled when trying to dowlnload via mobile connection, this game gets confused.

Mano

Bora wrote: »

Ironically, I didn't experience any issue till a few minutes ago (0900 GMT).
After the "hotfix" for some reason the game won't let me use my mobile connection to re-download the additional data, making it mandatory to use a Wi-Fi connection.
No, I didn't change any phone/app setting nor authorization and I run android oreo on a Sony Xperia xz1 compact so basically the latest OS on a pretty decent hardware.
The game always advised me to use Wi-Fi for large download, but also allowed to skip it and use mobile connection instead. That appears to be no longer the case, as I'm currently locked out of the game because I don't have an available Wi-Fi in the nearby.

Funny, as I have a flat 4g connection and therefore downloading 50 MB wouldn't be an issue.

Anyone else experiencing this? Anyone does have an idea on how to solve it?

Same Happened for me as well..Thankfully i had a wifi connection

Kyno

No I have never had it lock me out, but is did have to say ok multiple times for the download yesterday. The night time one I was on Wi-Fi

May want to report to <<Answers HQ>>

kello_511

This is a “wave of issues”?

LaksonVell

kello_511 wrote: »

This is a “wave of issues”?

Wi-fi is basically internet waves so yes

Moatengator

I think the battles are much slower now.

Nikoms565

Moatengator wrote: »

I think the battles are much slower now.

After the update, speed is reset to "1X" in all modes. Just tap it twice to go back to "4X"

SeanutB

Moatengator wrote: »

I think the battles are much slower now.

They said the speed was reset, so you're probably at 1x speed, not on 2x or 4x (you can edit this)

Moatengator

I’ve changed to 4x but it just seems slower especially ships. Can we get 8x!!

Mr_Sausage

There is definitely lag in ship battles.

LaksonVell

Moatengator wrote: »

I’ve changed to 4x but it just seems slower especially ships. Can we get 8x!!

FierceRevan

kello_511 wrote: »

This is a “wave of issues”?

Wave is:
Deathrooper grenade makes sound even when sound is muted in game
Ship heights are incorrect
Ship battles have lag
Reports of target lock not working correctly
Character height readjustment- some smaller characters are forced to be hidden now (opposite of intention)
Characters with same height will rotate position between waves
Several players unable to update to new version
Favorited characters that are unactivated showing up in battle team selection screen
Chat screen issues
Etc
And it's only a partial update, the full Monty hasn't hit yet

Vampire_X

Please submit suspected bugs and account issues to the official EA tech support Site Located at:
http://answers.ea.com/t5/STAR-WARS-Galaxy-of-Heroes/ct-p/star-wars-en

You can also see the announcement for the new bug and support change here:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/136649/where-to-post-bugs-and-issues#latest