I'm not sure, but you can search for the issue at AnswersHQ like RacerDejak said. If you don't find someone with the same issue, go ahead and make your own topic and they'll get an answer to ya. Thanks
Your topic has been moved to the Bugs and Issues Archive. For better assistance and functionality, please report your bug over at Answers HQ.
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Our guild leader already contact EA for this matter. If u have similar problem, u will be redirect to answer.HQ