Stuck on loading screen

NoomiZ

Anything going on? Anything going wrong? I hear on Discord its not the first time this week people are getting stuck on loading screen. I am waiting about 20-25 minutes already to get in. Really annoying!

Dooku_for_days

I had that issue about this time last week, along with many others of my guild. I opened a ticket because I wasn't able to climb in arena or log damage in rancor or HAAT raids so I missed out on a bunch of rewards and crystals. The case ended up being past to EA's specialist team, to which I still haven't had a response a week later.

Fatal1tyv2

Again it's happening to me also. UK. Lost my fleet and arena payouts and also a raid. I expect more than the pathetic 150 crystals we got last time

DangBusta

I first noticed it at 18:05 GMT. Tried to access TB and it hung for over 2 minutes. Finally opened and same thing happened when trying to get back to Guild screen.

Restarted game & got Checking for Updates for 5 mins.
Loading Cantina for another 5 mins.
Quit trying.

Came back an hour later, 19:15 GMT, still the same & find thread bringing it to attention moved, closed and a currently invalid link provided in its place.
Back now 30 mins later, still the same.

Vampire_X

Please submit suspected bugs and account issues to the official EA tech support Site Located at:
http://answers.ea.com/t5/STAR-WARS-Galaxy-of-Heroes/ct-p/star-wars-en

You can also see the announcement for the new bug and support change here:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/136649/where-to-post-bugs-and-issues#latest