My issue is that Mods should be open, and there's even an in-game direction guiding me to it whenever I open the game. However when I attempt to enter Mods I receive a message indicating I am required to have characters over level 50 and to have cleared 1-A in Mod Battles. I have several characters level 50 and over and am in Chapter 3 of Mod Battles at this point. I've even gone back to replay the first stage of Mod Battles just in case but to no avail.
Also, just an odd note, I originally had contacted support directly for assistance however after some back & forth and zero actual help past uninstall then reinstall, which I did, they seemed hell-bent on me coming here for any further assistance with a mention that the programmers frequent the forums. I found it a bit ridiculous that you contact support, receive almost none, then are directed to a message board in the off chance that someone who works on the game might notice and possibly be able to help.
Any assistance is appreciated.
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Because unlocking mods in general happens at level 50. However, to equip mods (and thus enter mod management), the *character* has to be over level 50.
For instance, when I try to equip mods on my Kit Fisto (stuck at level 1 #fixjedi!!!), mod management has a locked symbol, and if I click it anyway, it gives me that same message you get. But I can equip mods on any of my level 50+ characters just fine.