There was no "bug" or "error". You tested this character for months prior to release back in July. This is now DECEMBER! You realized you messed up with Revan, and decided to nerf Nest instead of fix a new character. Do you realize how much money I spent to unlock Nest? I bought the character specific pack, and then a few of the crystal packs to gamble on shards. Maybe money means jack crap to you, and why you decide to have this rediculous PTW wall. But, I still play the game and spend money. However, this is unacceptable. I already called EA customer service to demand a refund, and the support person in India told me I had to go to the forums, because according to the tech, "EA doesn't give refunds". I submitted another email ticket and now I am coming to the forums for resolution as the EA tech directed me. As I told the tech, if the character I bought is not fixed back to what I purchsed, or I am not refunded my money, I will go to my credit card company and pull my payment and accuse you of consumer fraud. I'll let you decide what you'd like to do.