apparently my account wasn't linked to an email even though it was linked to my google play account. who knew that was even possible? seems hard to believe you can pay money while on a guest account. anyway i need to let my guild Legendary Warriors (leader: Zeta) know that I can't play anymore so they can kick me
Thanks
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Also, you have the receipts, which you can use to contact ea support and they can help,get you back to your account