Looking into issue with Grand Arena Championship

x-posting from General

Hi all,

We’re aware of the issue where the Grand Arena appears to have progressed to the Review phase instead of the Attack phase and are investigating. Will update when we know more!

-Erik

Replies

  • Update (14:43): It appears that our fix from Friday resulted in some players having cached data. The safest thing for us to do at this time is to spin down this Grand Arena Championship Exhibition. We're already talking through how to reward you for your time and efforts thus far and rescheduling the next Exhibition for early next week.

    Thanks for your patience while we work out the kinks.
  • Update (14:52) Today’s hot fix will result in client restart. I’ll update on timing when I have those details.
  • Update: We’re targeting today’s hot fix for 16:15 Pacific.
  • Update: Today’s hot fix will happen closer to 1630. After the restart you should that the Grand Arena will then end at 1700 and the Championship 1730.
  • CG_Erik
    30 posts EA Administrator
    edited June 2019
    Update: Apologies for the delay. Now targeting 1715 for the hot fix. The times are shifting to 1730 for the end of the Grand Arena and 1800 for the Championship.

    We’ve also reduced the rewards for this event to a minimal number of credits. Thanks for your efforts and feedback so far.

    We’ll regroup with the full team on Monday and update you on the reward grant for this Championship Exhibition and schedule for the next.
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