How are they going to know who spent crystals on a refresh and who didnt. Also it's just not the bought energy, the whole energy amount seems prior to refresh/after update looks off.
We have identified the issue and it looks like some players were set to a negative amount of energy (despite showing 0). We are working to fix this as soon as possible. I will let you know more details as soon as possible.
Replies
Can I haz Negotiator plz?
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/209375/fleet-energy-known-issue-7-16-2019-resolved#latest