Fix your game and listen to your players
October 29, 2019 9:59PM
edited October 2019
What I find most shocking about this game lately is just how out of touch the development team is with its player base.
Even before the Malak fiasco the community has been crying out for an end to 5* unlocks from EC events. They’ve been crying out for an end to needing to hoard GET currency for the finishing shards of those characters.
The community has been crying out for a relief to the ever increasing gear bottleneck that the devs promised would be easier to get to G12 yet nothing.
You guys at CG need a serious reality check at this point. You’re doing nothing but making empty promises which is only going to further anger your players. You’re ignoring their suggestions on how to make them want to spend money on this game and continuing to do what you want even though players here on the forums, Q&A’s, Reddit, etc are telling you they want to see in this game.
So many former GC’s, bloggers and high profile players have told you how to maximize your profits while making the game better for everyone, kraken all the way to F2P. Yet you turn a blind eye and deaf ear.
You can never claim to care about your players anymore CG. Ever. You ignore us constantly, you refuse to admit your mistakes, constantly try and put positive spins on your Foul ups and consistently fail to live up to promises made to the community.
It’s a shame how far you guys have fallen since this game first came out.
Even before the Malak fiasco the community has been crying out for an end to 5* unlocks from EC events. They’ve been crying out for an end to needing to hoard GET currency for the finishing shards of those characters.
The community has been crying out for a relief to the ever increasing gear bottleneck that the devs promised would be easier to get to G12 yet nothing.
You guys at CG need a serious reality check at this point. You’re doing nothing but making empty promises which is only going to further anger your players. You’re ignoring their suggestions on how to make them want to spend money on this game and continuing to do what you want even though players here on the forums, Q&A’s, Reddit, etc are telling you they want to see in this game.
So many former GC’s, bloggers and high profile players have told you how to maximize your profits while making the game better for everyone, kraken all the way to F2P. Yet you turn a blind eye and deaf ear.
You can never claim to care about your players anymore CG. Ever. You ignore us constantly, you refuse to admit your mistakes, constantly try and put positive spins on your Foul ups and consistently fail to live up to promises made to the community.
It’s a shame how far you guys have fallen since this game first came out.
Post edited by Kyno on
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Howdy, Stranger!
Replies
“Hey CG, if you did XYZ, I’d be willing to spend money on the game again”
“Profits increase from more people spending on the game again”
How do you figure though?
People are refusing to pay because CG is not fulfilling their promises, are releasing characters in methods that don’t benefit panic spending, and are ignoring the player base.
If they eased up the gear crunch with new challenge tiers to help with guns/cuffs/carbs (easing the gearing to G12 as they promised) then I personally would be willing to spend some money again.
If they stopped releasing EC characters at 5* then forcing a GET farm to finish them, which negates any need to spend for the first panic release, after toting GET as a way to get gear, I’m sure more krakens and whales would spend more to get these new toons.
Sounds like they're doing pretty well to me.
Can you post that somewhere because I just read through the report and didn’t see that anywhere. They paid the most credit to platforms like FIFA and the Sims for their revenue as well as Fallen order coming up. Not to mention their reformed tax gains. But hey, I’m sure that this game hasn’t been hurt at all by the development team, financially, since the report ended on Sep.30.
Sure I'm not a fan of them bringing out toons at 5* when theyre the hardest to get, I'll agree with you there. I have a GAS and cant do anything with him to merit what i had to do to get him.
You cannot speak for how whales, krakens, and any other player spends money. CG does however have to tools to monitor it and you can bet that optimizing that aspect is their number 1 priority, that's why i am saying that you're kidding yourself by thinking you know better.
I dont have the report but i have this
They ain't finna listen fam
Well i agree with op completely and what you mean how business work.A happy customer is more inclined to spend money than an unhappy one,i mean it cant be clearer than that.
Look how many players are jumping ship to cough cough new game,along with youtubers.
Check their analytics
Also Ahnald aka the only talented SWGOH creator is still on swgoh so we fine chief.
Well that’s due to relic packs honestly. That’s their biggest date. If they showed the other dates I’m sure they’re probably lower or in line.
I’m curious to see their data since Oct1
Plus, our guild just had its biggest group of people quit the game forever a few days back.
Yes, i agree. If they purposely didnt realease any money making content in a financial quarter then their numbers wouldnt look so good. So what?
clock is ticking for completely quit
when devs abandoned the game why i stick to a dead game?
I beg to differ, the common denominator to any thriving business is being kind to your customers and they will return again and again, with the willing to spend more money because they enjoy your company or your service or what have you. If you continuously shun your customers and give them crappy service, you lose customers and money along with it. Besides the word of mouth that is spreading along reddit, YouTube etc... isn’t helping gain new customers.
Why? Lol
The point is that if they actually fulfilled their promises and actually treated their player base better then their overall revenue would look much better as a whole. Eventually krakens will get tired of spending and leave if they’re spending on nothing. That’s the issue. You need the supplemented income from other players, even just guppies, to truly maximize your profits.
Look I spent close to $750 on this game in the first two years it was around and stopped when RJT first rolled through because of how much she cost and how insane I felt it was to spend hundreds of dollars on two useless characters for just RJT. Since then I think I’ve spent maybe....$50 in the two years since.
If they would bring back the crystal subscription, fulfilled their promises about easing the gear grind, and stop the EC 5* releases then I’d actually want to spend on the game again. I know plenty of others that will to. Until then I’m content with stashing my crystals and gear and if I get the new shiny toy then great. If not then I’ll wait a second time around like I am with GAS.
TLDR: they are making some money now but could be making so much more if they got their act together
Wow, a new game paid a bunch of shouting video makers to change games. That definitely proves the game is dying, versus the actual numbers showing it is doing quite well.
And your evidence they are paid to do so is?
What do you think happens, when people click the link on their channels to install the game?
Sure. Read this thread.
This plus common sense, of course.