I don't know if you are aware of it but Relics kinda broke the matchmaking.
People who relic some chars gonna have a big downside towards matchmaking.
I have 18 relics and my enemy 6. So I have 12 G13 chars more than him.
But here is the problem:
I have around 26 G12 chars and my enemy 78! That is over 50 chars more than me with a higher gear!
12 G13 chars (even at low relics) are not as good as more than 50 G12 chars.
Top 60 GP is the same but he have 300k character GP more. That is a disadvantage for me.
Are there any news regarding an improvement towards matchmaking?
Personally I recommend to match people with the same points and do the roster check inside the divisions (For example smaller divisions and more of them). This would open up more divisions aswell as fights for kyber #1.
GAC should be around "Who is the best inside this division" but right now it is "Who has the best luck with matchmaking".
Would be great if you can improve the matchmaking. Love the game and can't wait for more content! Keep the work up.