Assassin's Creed Fans?

I have a question about Unity. I know it is a dumpster fire unto itself. So bad, they released the DLC Dead Kings for free. I am starting my second play through, because I need to remind myself why I haven't played it more than once like all the other AC games.
What I can't figure out is how to get the DLC to work. I had it downloaded, then got a message that basically said to play the game I need to delete my game save and restart. I did, including deleting and redownloading everything. No dice. Ubisoft bounced me to Xbox, who said it was an ubisoft issue. I know it is a 5 year old game and very buggy. Just curious if there is a trick to getting things to work, I can't find much online. Not like its that big of a deal, would just like to know whats going on.


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