New phone

I got a new phone and it won't load my account on the game, I've logged in to Google play store but they won't load my account. Please help.

Replies

  • Kyno
    23504 posts Moderator
    do you have your old device, are you sure your game was linked to your google account?
  • Monel
    2172 posts Member
    Bragging about your new phone! Tsk tsk
  • Kyno wrote: »
    do you have your old device, are you sure your game was linked to your google account?

    Yes I have my old phone and yes it should be linked to my Google account
  • Kyno
    23504 posts Moderator
    Kyno wrote: »
    do you have your old device, are you sure your game was linked to your google account?

    Yes I have my old phone and yes it should be linked to my Google account

    if you have it you should check.
  • Kyno
    23504 posts Moderator
    any luck?
  • Kyno wrote: »
    any luck?

    No without the connect to Facebook tab available there is nothing I can do. But whenever the bring the feature back we'll be good to go
  • I appreciate you checking in on me though, I had to factory reset my phone then back up my old phone then sync them together and go it all sorted
  • Kyno
    23504 posts Moderator
    I appreciate you checking in on me though, I had to factory reset my phone then back up my old phone then sync them together and go it all sorted

    glad to hear it got sorted.
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