This statement should either be reworded or (more ideal solution) game crashes need to be fixed. Even if the crashes can't be 100% fixed, the server saving session state could easily resolve issues like these.
I was fighting an opponent team aaaannd I crashed (not even surprised at this point).
Well, that crash killed the only chance i had to beat the team I was fighting, so I just gave up.
Later I get the message that I get 0 rewards because I didn't participate (even though I did).
These sort of things are super demotivating and make me wonder why I keep playing.