Account accidentally deleted

Smottern

Kid somehow got to the new delete feature and zapped my account. Seems EA can’t help. Has anyone recovered there’s?

harvestmouse

I haven't heard of a 'yes' I'm afraid.

I don't see any benefit to anybody to have a delete account feature.

Smottern

Yeah it’s all still there but it feels like they just ripped Game Center info away.

Smottern

harvestmouse wrote: »

I haven't heard of a 'yes' I'm afraid.

I don't see any benefit to anybody to have a delete account feature.

Do you know which developer would be able to help?

mariogsh

Smottern wrote: »

harvestmouse wrote: »

I haven't heard of a 'yes' I'm afraid.

I don't see any benefit to anybody to have a delete account feature.

Do you know which developer would be able to help?

None

I'm sorry, but your account is gone for good

Nosebear

harvestmouse wrote: »

I don't see any benefit to anybody to have a delete account feature.

Data protection laws in europe. You need to have the opportunity to permanently delete all data of you. That is why there is no possibility to restore it after that.

Only thing could be implementing warning dialogues.

ToJ85

Nosebear wrote: »

harvestmouse wrote: »

I don't see any benefit to anybody to have a delete account feature.

Data protection laws in europe. You need to have the opportunity to permanently delete all data of you. That is why there is no possibility to restore it after that.

Only thing could be implementing warning dialogues.

I wonder if CG could do something like facebook. When you del your facebook, it's completelly deleted in a month. So if it was a mistake, or whatever, you have a month to recover it. But after, it gone for good. But i am no lawyer, IDK if it works.

harvestmouse

Nosebear wrote: »

harvestmouse wrote: »

I don't see any benefit to anybody to have a delete account feature.

Data protection laws in europe. You need to have the opportunity to permanently delete all data of you. That is why there is no possibility to restore it after that.

Only thing could be implementing warning dialogues.

'Personal data' right? So you should have the ability to unlink any personal data, e.g. your email or play account. However, I don't think that includes game data.

Also, I'm not expert, but doesn't it depend on the country of origin? Or does 'google play' override that?

I know a lot of games run through Cyprus and Sweden and can run things a little differently.

Lumiya

I can't imagine that they are not making regular Backups. If they do your account might be in the last Backup before it got deleted.

PumaK

ToJ85 wrote: »

Nosebear wrote: »

harvestmouse wrote: »

I don't see any benefit to anybody to have a delete account feature.

Data protection laws in europe. You need to have the opportunity to permanently delete all data of you. That is why there is no possibility to restore it after that.

Only thing could be implementing warning dialogues.

I wonder if CG could do something like facebook. When you del your facebook, it's completelly deleted in a month. So if it was a mistake, or whatever, you have a month to recover it. But after, it gone for good. But i am no lawyer, IDK if it works.

If the account can be found through the ally code inside the game I can tell to you that isn't deleted, just unlinked from the google/iOS/Facebook service, like happens on some games.
The customer support and Devs are capable to relink it when they get proofs of he was the legit owner of that account, but if they don't want to do then they can tell they can't Do Anything.

crzydroid

harvestmouse wrote: »

Nosebear wrote: »

harvestmouse wrote: »

I don't see any benefit to anybody to have a delete account feature.

Data protection laws in europe. You need to have the opportunity to permanently delete all data of you. That is why there is no possibility to restore it after that.

Only thing could be implementing warning dialogues.

'Personal data' right? So you should have the ability to unlink any personal data, e.g. your email or play account. However, I don't think that includes game data.

Also, I'm not expert, but doesn't it depend on the country of origin? Or does 'google play' override that?

I know a lot of games run through Cyprus and Sweden and can run things a little differently.

Google Play shouldn't have anything to do with it. As far as I'm aware, this is an Apple only thing. So it would be Game Center.

Ultra

Kid knew what he was doing

AlexanderG

Nosebear wrote: »

harvestmouse wrote: »

I don't see any benefit to anybody to have a delete account feature.

Data protection laws in europe. You need to have the opportunity to permanently delete all data of you. That is why there is no possibility to restore it after that.

Only thing could be implementing warning dialogues.

That law is for personal information. I don't think that would apply to a gaming account.

wharp

AlexanderG wrote: »

Nosebear wrote: »

harvestmouse wrote: »

I don't see any benefit to anybody to have a delete account feature.

Data protection laws in europe. You need to have the opportunity to permanently delete all data of you. That is why there is no possibility to restore it after that.

Only thing could be implementing warning dialogues.

That law is for personal information. I don't think that would apply to a gaming account.

It is indirectly, since the account is linked to your email, by asking the deletion of your account, they are unlinking the email from this account and deleting all of your personal informations from their database, and there is no way to relink it again since there is no longer any proof that account is linked to a peticular email, even backup is affected.

Smottern

So the account is still there you can look it up on gg and it was still in my guild. It looks like they just unlinked it. I’d be surprised if they didn’t have a cooldown period of some time as an insurance. They can also revert things back to a certain time. I forgot what it was but they had to do that to almost all of us over something a few years ago.

JackedJedi

How do you accidentally delete an account? It's more than just pressing a button. After pressing it, you get this big warning in red then your asked to type the word "delete".

Kid did it on purpose, probably revenge for not buying him a toy or something, definitely a future sith.

Reach òut to cg, I'm such there's a back up data of your account or something they can restore.