I was in my guild and participated through all four phases of the DSTB Geonosis Seperatist Might, posted scores, even took screen shots of me in one of the phase 4 battles winning with my Nihilus left standing. I was an officer in our guild and I had taken screenshots of our scores through phase three as one of our record keepers. I was removed from the guild after the territory battle was completed by our guild leader to make room for a cpit rancor Merc raid. I did not leave the guild. I was removed. I logged into the game at approximately 5pm CST to collect my energy and my Territory Battle rewards. I login to the game and I receive a message that I was removed from the guild and that due to that I could not collect territory battle rewards. I have been trying to work with EA chat support since 7/3 when I rejoined the guild at approximately 11:00pm CST. They have verified I was in the guild through phase 4, but they're saying I left the guild. Their records show when I rejoined the guild on 7/3 at 11:00, but they're not telling me when I "left" the guild. I'm at wits end. I've asked them to escalate to a supervisor and they are refusing to do so.
I'm hoping someone can give some insight. Hopefully someone with EA/CG support can reach out to me regarding this matter.