You need to DM CG_Leviathan with your ally code and the basis for your appeal. It’s always a good idea to acknowledge anything you may have done to break any rules. So be open if:
You used an APK etc to boost your stats (either PvP or PvE)
You bought or took over someone else’s account
You bought crystals from a source other than the game or official web store
Etc
Replies
You used an APK etc to boost your stats (either PvP or PvE)
You bought or took over someone else’s account
You bought crystals from a source other than the game or official web store
Etc
Then they will look at your appeal
And for the record, I haven't done any of the above.