Same issue here. I contacted support and they blew me off saying it was because I didn't login every day. I told them I login every morning and the last day of the month I was on multiple times because we were doing a raid. I mentioned that I wasn't only ones and I was told that it was because we didn't login every day. They just copy and pasted the same response from the first email. Hoping this forum can get some traction. Really want Dengar.
Same thing happened to me I'm almost ready to quit this game I'm sick of all the bugs and mishaps then I emailed them and they said it's automated sorry there's nothing we can do
Dear,
Thank you for contacting Electronic Arts.
First of all, I would like appreciate your patience. and i am sorry for the inconvenience unfortunately we cannot do anything about it because it is a automated system.
Regards,
Ravi T.
EA Customer Experience
[ ref:_500E000000b2DCKIA2
What's the point of emailing for help to be told they cannot help and it's ridiculous that this many people have the same issue. If everyone Quit the **** game they would fix it
Please fix your buggy garbage. This is obviously a problem for many. "It's automated" is a punk answer to give to people. You know it's broke and won't even address it? Cmon, get it fixed already.
Use the force Luke.... and get rid of that stupid musket.
Just got off the phone with support and pretty livid. Was told that they have a system and it works(well I guess it didn't work for me). They won't do anything about it, I'm ready to delete the game, sad part is I spent money on this cause I enjoyed it. Bunch of ****, give us what we earned! Also Was told people should call them not, email help or forums...well calling did me little help. Hope someone has better luck
Replies
Please fix EA !
Dear,
Thank you for contacting Electronic Arts.
First of all, I would like appreciate your patience. and i am sorry for the inconvenience unfortunately we cannot do anything about it because it is a automated system.
Regards,
Ravi T.
EA Customer Experience
[ ref:_500E000000b2DCKIA2
What's the point of emailing for help to be told they cannot help and it's ridiculous that this many people have the same issue. If everyone Quit the **** game they would fix it