Locked out of account

Chaudren

Been locked out of the account Chaddy Daddy for like 9 days now. Consulted customer support on day one, gave them my ally code and plenty of relevent information, and supposedly my case has been escalated to specialist? All I get from customer support is "soon", and the last time I contacted them was the 1st. This is ridiculous. Google play says the best they can do is a refund for the hundreds of dollars I've invested into this game. Should I take it, customet support?

Case #24561856

Kozispoon

I apologize for the delay in assistance regarding this issue. This should be addressed via your ticket as soon as time allows. As this is the case, I'll be closing this thread. Cheers!