Arena not awarding

Harsiesys

Hi there,

I have to report some kinda bug : i have succeeded arena first position twice recently but didn't received the reward for it (with makes : 2k tokens + 1000 crystals).
I don't like to beg, but a deal is a deal...

So i contacted the assistance, got called back on the phone and the guys explained me that on certain points only developers can solve the issues because of different studios organisation's in Electronic Arts. They suggested that i transmit my request on this part of the forum : here it is (# 22062368).

Could you please have the rewards being sent on my gaming account as soon as possible ?
I would appreciate.

Harsiesys

Hope someone from EA have a look over here as soon as possible
Already sent an MP to EA_Jesse but still no answer

Is there any way to contact the Devs like we do for the support ?
Would really help...

Harsiesys

Again the rewards are not beeing properly given : first place in arena and the reward i've just received 2 minutes ago is for rank 11...

Last time i checked 1 and 11 are not the same !
Please guys, this is embarassing and honestly it's starting to p1ss me off, i want the rewards i deserved : which is now a total of 3k tokens and 1500 crystals.

Do i really need to file an other report ?

Darth_Allycode

not sure i've seen anyone with this problem before im getting all my rewards correctly so that is really weird

Harsiesys

No news from the Devs, whom are therefore not taking care of this matter
This lack of action and reaction seems not to be possibly interpreted differently than, at most a deliberate attempt to force players to spend €/$/£ to get the rewards they already earned, at least a very convenient way to make profit quietly with a poor customer service...

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A shame really when we realize how prompt they are to bill us anything if we decide to get some stuff in game
I really don't know what to feel about loyal customers treated this way other than perplexity and disappointement

Jisst

sorry for you mate.

they re in useless threads

is it too hard to say to this thread "feel bad, will look after" etc

if this people earning money from this work it shows why packs so expensive. bec if company paying money for nothing, they will ask a lot for a little pack

Harsiesys

I see -_-
Well, it seems they're is no rush to compensate
But i'm a patient man

Drake23

Same Problem here I was second and receive The reward of place 11. no feedback from EA now.