Put your egos aside and find ways to make this game fun again.
You have an increasingly frustrated and angry player base and too many people are quitting every day. It's boring, it's a grind, it takes too long, we face the same teams over and over, there's a credit crunch, guilds are bleeding out, you've stopped with fun weekly events, gear bottlenecks, issues with character balancing, etc.
If you're struggling to find solutions, may I suggest you read through the THOUSANDS of feedback posts from the past month.
Node 1 - Moderators, nice and easy, pose no threat
Node 2 - Children, probably confused why they can't get in game chat with their accounts
Node 3 - Someone trying to work out why throwing a Pokeball at Rey doesn't capture her
Node 4 - Dodging the question - Dooku style
Node 5 - Why did they nerf Ugnaught?!?
Node 6 - Tough question - Why is Teebo still broken?
Node 7 - Why am I in forum jail?
Node 8 - Someone working out why they have nowhere near enough credits to do anything worthwhile anymore
Node 9 - If I have a primary stay of this but a secondary stay of that, is that more powerful than my mod that has a stay of this?!
Node 10 - Ignore node 9, I couldn't afford to upgrade it even if I got it
Node 11 - How many refreshes until I get a bloody furnace?
Node 12 - Either what will annoy me most today, Cantina Energy or Galactic War OR fluffy kittens in 3* mayhem
Replies
Node 1 - Moderators, nice and easy, pose no threat
Node 2 - Children, probably confused why they can't get in game chat with their accounts
Node 3 - Someone trying to work out why throwing a Pokeball at Rey doesn't capture her
Node 4 - Dodging the question - Dooku style
Node 5 - Why did they nerf Ugnaught?!?
Node 6 - Tough question - Why is Teebo still broken?
Node 7 - Why am I in forum jail?
Node 8 - Someone working out why they have nowhere near enough credits to do anything worthwhile anymore
Node 9 - If I have a primary stay of this but a secondary stay of that, is that more powerful than my mod that has a stay of this?!
Node 10 - Ignore node 9, I couldn't afford to upgrade it even if I got it
Node 11 - How many refreshes until I get a bloody furnace?
Node 12 - Either what will annoy me most today, Cantina Energy or Galactic War OR fluffy kittens in 3* mayhem