I too have not had this fixed yet. I keep sending tickets and they keep sending me crystals so I'm assuming it either super hard to fix or it can't be fixed. Annoying
If your guild doesn't finish at least the Tier I guild activity, no one gets personal guild coins. Is this happening to you? Are you in a small guild? I have less than 10 in my guild and sometimes we won't finish Tier I, especially days where 3 or 4 members don't log in.
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