Game crashes before loading screen

Erelas
21 posts Member
As of 11pm cst yesterday I've had no ability to get into swgoh. I've tried all the existing game center/login/out trouble shooting, reseting router, and shutting down and turning on my phone. The only thing I haven't done is delete the swgoh apl itself. Because of how it's ahowing on game center I don't want to take a chance losing my account after investing in this game. Is anyone else experiencing this? Can EA give me any nod of acknowledgement? Could really use some help getting the game to work. If i could at least recover my account ID that would be grand!
"Love doesn't lead to the dark side. Passion can lead to rage and fear, and can be controlled... but passion is not the same thing as love. Controlling your passions while being in love... that's what they should teach you to beware. But love itself will save you... not condemn you."
―Jolee Bindo, to Revan

Replies

  • Erelas
    21 posts Member
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    Is no one else having this issue or had it? And if they have how did they solve it? Willing to try almost anything. :(
    "Love doesn't lead to the dark side. Passion can lead to rage and fear, and can be controlled... but passion is not the same thing as love. Controlling your passions while being in love... that's what they should teach you to beware. But love itself will save you... not condemn you."
    ―Jolee Bindo, to Revan
  • Erelas
    21 posts Member
    Options
    Here's my diag log... I assume swgoh is listed under bv?
    {"app_name":"bv","timestamp":"2016-08-03 21:13:11.11 -0500","app_version":"0.5.0","slice_uuid":"3fec338c-ebc4-3258-8d1c-39f45abcdab1","adam_id":921022358,"build_version":"0.5.150397","bundleID":"com.ea.starwarscapital.bv","share_with_app_devs":false,"is_first_party":false,"bug_type":"109","os_version":"iPhone OS 9.3.3 (13G34)","name":"bv"}
    Incident Identifier: 5D337091-5F73-47E2-9F1D-1F8DAA90A28F
    CrashReporter Key: 3d3a70e31e45e01ec68bcc0e03dfbf3d2ccd6e59
    Hardware Model: iPhone7,2
    Process: bv [3120]
    Path: /private/var/containers/Bundle/Application/63950676-1606-4A7E-A146-105BD39C1B8B/bv.app/bv
    Identifier: com.ea.starwarscapital.bv
    Version: 0.5.150397 (0.5.0)
    Code Type: ARM-64 (Native)
    Parent Process: launchd [1]

    Date/Time: 2016-08-03 21:13:11.11 -0500
    Launch Time: 2016-08-03 21:13:09.09 -0500
    OS Version: iOS 9.3.3 (13G34)
    Report Version: 105

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY
    Triggered by Thread: 1
    "Love doesn't lead to the dark side. Passion can lead to rage and fear, and can be controlled... but passion is not the same thing as love. Controlling your passions while being in love... that's what they should teach you to beware. But love itself will save you... not condemn you."
    ―Jolee Bindo, to Revan
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