Prior Guild Reward Refused - worst customer experience
At this point I am on the verge of giving up. This has been no less than the worst customer experience I have ever gone through. It's been almost 2 months, multiple emails, chats and even getting my guild leader involved who I wouldn't know for the life of me. I will give him/her credit that they wrote in on my behalf. I don't know what else to do or say other then trying to escalate to Disney/EA corporate and see if that works. It is shocking at how bad the customer experience is and the complete run around provided by an offshore customer service team. I have no clue how to get this resolved, but as I said before, I will not stop. Btw, I enjoy the game, this is the primary hang up hat is really hurting your brand. A simple thing to fix, but for some reason I don't understand you refuse.
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