Seriously? What is going on?
September 29, 2016 11:58AM
edited September 2016
I've seen so many people who are unable to access the game on Android (Since the update). I've tried everything from rebooting my phone, uninstalling the game, clearing app cache yet NOTHING works. The troubleshooting post from one of the mods has NOT helped, and all staff seem to be completely silent, I'm a guild leader and our guild was about to complete Heroic when I tried to update my game. I am a super-active player and I really don't want to lose a day's worth of rewards and energy refreshes. Is there NO fix at all? Usually forum staff quickly acknowledge issues and monitor it, but we seem to be left in the dark with this.
Post edited by Guy3837 on
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Yep, and the Google play store page is full of players unable to log-in. Totally ridiculous when they release bugged updates. But yet the staff are all quiet. We are completely stuffed until they intervene or offer a patch.
Polishing Lobot's bald head I reckon, no reason why we should be blocked out of the game by a bad update.
Same here... well S5. But still no issues at all.
It apparently doesn't seem to work for other people though.
Have you got the update yet? My issues are caused by this
have you downloaded the update yet? This is what is causing the issues
Yep went to the playstore and downloaded first thing this morning... been OK for me since
that's so odd.. why is it so inconsistent
No, I went and manually installed from the store
I don't force the download, but there is the "insufficient space" message
We are all getting it. Nothing to do with actual storage. This is down to the developers pushing a bugged update I reckon. We just need answers ASAP
'ALL' isnt accurate
He means ALL that have the problem, man... If you don't have it then is not affecting everyone, but we need a way too fix this.
https://gist.github.com/anonymous/7f1e6dacc4a5b22603154a1304f93f78
pulled these from doing adb logcat while trying to open your app
Close all running apps
Turn on airplane mode
Turn off your device
Turn on your device
Disable airplane mode
Enable Wifi
Log in
did this work for you?
didn't help me. but i suppose rebooting couple times as suggested by EA would have fixed yours
thats the source:
http://www.gamezebo.com/2016/02/16/fix-loading-cantina-star-wars-galaxy-heroes/
I had a look at logs. I am not Android developer, but as far as I see it may be caused because game is moved to external storage. If you have space move it to internal, then update and then move it to external again.
NO GUARANTEE !!!!