Raid reward not send

colo

Hi,

Lot of people in my gold told me they didn't receive last raid reward, i am also in the same situation.

Many thanks for your help
ally code : 856 346 357

colo

Any news here? How can we now someone is working on the issue?

Thx

colo

Well, it seems i will not have an answer here.
I send some tickets (because phone call ticket system doesn't work), i have been told to create a phone call so support can speak directly to guild owner (me).

I've waited 10 minutes for support speak with a technician.
Raid rewards were not sent because "the technician told me that"
Guild coins have been refund.

it seems the rule is : if some people receive raid reward, they send them to other people. If no one receive raid reward, then they refund guild coins.
Next time i will said some people have received raid reward, may be i will have different output.