Further reply to "No raid reward is issued, shall we start new raid?"

w8742790

We did cancel the Tank Takedown raid, but not the other.
We also did complete the Pit raid and wait for the finalizing phase to end but nothing happened afterward(i.e. no reward for all of the members).
Now your record says that we cancel two raids. There apparently is a issue on your server and we do hope to make sure that things like this never happen again.

Please give us a reply. Thanks.

Deell999

Supported to w8742790, my guild member of Legion of Bahamut I.

Please review our case again as l'm sure that we completed the Pit Raid T7 on 24-10-2016 (1-hour cool down timer had started, I remember).

Thanks a lot!

Deell999

Dear CG_Kozispoon,

I've further evidence to prove we did complete the Pit Raid T7 on 24-10-2016 without abandoning the raid.

As I posted the previous bug report in your site, I need to check total no. of members joining the raid. Thus, certain pictures with score results were captured at that time. I'd submit them to you for considering and taking further investigation.

3 screenshots are attached as follows:

Deell999

The first picture shown top 3 scorers in the raid.
https://i.redd.it/y2b9tufhgfux.png

Deell999

The second one shown my position in the raid.
https://i.redd.it/6uww047m7iux.png

Deell999

The last one shown the total no. of members joining the raid.
https://i.redd.it/czwt9bt7aiux.png

Deell999

Consequently, I'd like to recall the necessary information for investigation as per your request.

Raid Type: Rancor T7
Raid Closing Time: 24-10-2016; around 20:30 (GMT+8, China, TW, HK)
Guild Name: Legion of Bahamut I
My Login Name: Deell Jade
My Ally Code: 356-217-151
No. of members joining the raid: 43

We're looking forward hearing you soonest.

Deell999