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Error purchasing
Heykidoverthere
69 posts
Member
December 15, 2016 5:23PM
I am trying to buy one of the promotional 25% crystal packs and it keeps saying connection error. Please advise.
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Kozispoon
3245 posts
EA Staff (retired)
December 15, 2016 5:52PM
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Hiya!
In order to investigate this further, could you provide the following? Thanks!
- device model/OS
- ally code
Thank you for your patience 8D
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Heykidoverthere
69 posts
Member
December 15, 2016 6:15PM
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Samsung Galaxy S6
398-588-962
0
Heykidoverthere
69 posts
Member
December 15, 2016 6:19PM
Options
Will I be compensated with extra crystals for my troubles?
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Kozispoon
3245 posts
EA Staff (retired)
December 20, 2016 1:36AM
Options
Hiya!
It appears this issue generated wed of last week and was immediately resolved by the studio, but we appreciate your heads up all the same!
Thank you for your patience 8D
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Replies
In order to investigate this further, could you provide the following? Thanks!
- device model/OS
- ally code
398-588-962
It appears this issue generated wed of last week and was immediately resolved by the studio, but we appreciate your heads up all the same!