Are Bronzium packs really completely random?

This may be a silly question but is there ANY proper technique at all with Bronzium packs? Been playing a bit over a month and have never pulled a character. I've tried doing them at different times durine the day, bunching them together, spreading them out, I even saved up 11k tokens once and spent them all rapid fire still nothing.

For those that have pulled amazing characters, is there any sort of trend?
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