Bought crystals but haven't shown up

Like title says they still haven't shown up? Submitted a ticket and restarted my game. Re downloaded my game even and nothing. Anyone else have any ideas on what to do?

Replies

  • Options
    Buy more? Treat it like a vending machine, maybe the second purchase will pop the first one thru...
  • Options
    Like title says they still haven't shown up? Submitted a ticket and restarted my game. Re downloaded my game even and nothing. Anyone else have any ideas on what to do?

    Contact customer services if you don't have them in 24 hours then contact apple or android.
  • Vampire_X
    1435 posts Moderator
    Options
    On the settings wheel in the upper left hand corner click that

    -restore purchases

    It will check your respective app store for any purchases pending but not processed.


    -give it a shot :)

    Wicked Sith Queen with the Pink Saber
  • Options
    Happened to me as well.
    Tried restore purchases, no luck.
    Contacted customer support, no reply.
    I gave up, was just 10 EUR.
  • Options
    If you're not getting resolution from the standard support channel, contact @EA_MindTricks via a PM.
    SnakesOnAPlane
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    Just tried to buy 220 crystals for 1.99 USD. Didn't get my crystals and charged my card 4.99 USD.
    Never spending a dime on this game again
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