Contact EA Help. In your Ticket, please detail the following:
-Ally code & player ID (in-game name) for the current account
-Ally code & player ID (in-game name) for the new account on the other platform
-The New Account you are creating has to be linked to GooglePlay or Game Center.
Further instruction should be given in your support ticket.
Be warned: You are Transferring an account, not merging accounts. The account being moved will OVER-write anything on the existing account (crystals, collection, heroes, credits, all of it will be erased by the account moving onto it).
Replies
-Ally code & player ID (in-game name) for the current account
-Ally code & player ID (in-game name) for the new account on the other platform
-The New Account you are creating has to be linked to GooglePlay or Game Center.
Further instruction should be given in your support ticket.
Be warned: You are Transferring an account, not merging accounts. The account being moved will OVER-write anything on the existing account (crystals, collection, heroes, credits, all of it will be erased by the account moving onto it).