Double Drop Timer regional issue [Dev Responce]
June 29, 2017 4:48PM
edited June 2017
hi CG. EA and all other people related to this game.
first of I would like to say I don't condone bad manners as well as having a unconstructive way of criticizing so I hope that we can keep this civilized
I really think it's great that you made double drops and thank you for that but me as well as a lot of other people don't get this advantage (at least the first day of the event) because we use our refreshes when reset happens. I would really appreciate you taking this into consideration next time you choose to do this because it is really a shame that we miss a whole day's event because of our timezones.
first of I would like to say I don't condone bad manners as well as having a unconstructive way of criticizing so I hope that we can keep this civilized
I really think it's great that you made double drops and thank you for that but me as well as a lot of other people don't get this advantage (at least the first day of the event) because we use our refreshes when reset happens. I would really appreciate you taking this into consideration next time you choose to do this because it is really a shame that we miss a whole day's event because of our timezones.
Post edited by Vampire_X on
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Replies
wether it's true or not I hope this shows that we don't like that and hopefully it will make them do it right next time
All these dozen threads are doing is creating more work for people who had nothing to do with the decision.
that is true but I don't want to join threads with people loosing their situation and bashing left, right and center. I want them to know that the double drops are appreciated but they need to make them work for everyone. maybe I'm not justified doing my own thread instead of joining others but this is the reason
The time zone issue is the reason and not a grand conspiracy of the imperial order! But frustrations are not unseen and an offical technical may be able to be announced (reason or fix) but until then , the frustration is not unknown but appreciate engaging process on this post.
awesome that is all I want!
Howdy @xodiack ,
Thanks for the support and great feedback. I'll make sure our design and marketing team get this information about your experience which, as you note, affects a great deal of our players. I cannot promise changes, but we're always looking to improve the game experience. I hope we can incorporate a solution to expand the players able to enjoy the timed events as you note above.
Fight on Holotable Hero!
RyDiggs
I don't at all disagree with you, I think x2 drops turning on at daily reset like EST(my timezone) is the fairest way to do it for all.
However, unless we all get at least a full 24hrs of advanced notice(also time zone dependent), the first timezone still gets a worse deal. Everyone after that initial zone gets a heads up to buy as many refreshes as you can stomach a couple minutes before your daily reset.
I believe this was a snap decision to make up for earlier planned week long x2 drops being drastically shortened, and also to give players a better chance to get Phoenix starred/geared before final Flash event tomorrow. Not every last minute choice can be conveyed or implemented to everyone with perfect fairness, and I for one will happily take bonus stuff even if I'm not able to min/max the system for maximum benefit as much as I'd like.
@CG_RyDiggs thanks for the consideration. It's not even a problem of programming. It's simply a case of giving people a 24hr heads up. So instead of announcing events the minute they start, announcing then a day earlier. That's all it takes.
thank you so much for a direct response I really appreciate it!
problem is I watched a couple clone wars episodes while playing at reset so I did everything and my job does so that I cannot take small breaks to collect energy and such so that's unfortunately for me and a lot of others and I just want to voice my opinion in a constructive manner in hopes that I atleast get heard and maybe fix it for the next time it happens
When we had the Phoenix double drop event a few weeks ago it was fixed. Double drops came in on 0000hrs in your own time zone didn't it? Then at the following midnight it swapped from LS to de etc. I remember us complimenting the devs on fixing it so those on the USA west coast didn't miss out.
Life is repeating, the devs have had his feedback and fixed it. And now gone back to launching it badly..
what happened is unfortunate but now we have made it clear so hopefully it wont happen next time
It's not unfortunate, it was a heavy handed poor roll out.
Forum users feedback was clear last time and acted upon and it has happened again.
However, I respect your optimism
I agree with you but I really want to make my threads not hatish as I want the devs as well as mods to know that whenever I make a post I don't condome bad behavior as well as unconstructive criticism and thank you so much for respecting the optimism haha the light is allways greener
Ok lol, I didn't wanna kill you buzz
you didn't haha I'm happy you joined in trooper!
I meant joining my thread trooper
- a 24 hour notice and starting the event at EST would be a quick fix, while;
- a 24 hour notice and starting the event at daily reset would be the optimal.
Not giving an early heads-up while starting the event at daily reset would create inequality as those with later timezones could better prepare themselves based on feedback from holotable heroes from Asia/Oceania
yes and I hope we can have it start with the reset but a fix or a 24 hour notice would be great until that can be pulled off
I agree 24 hours notice and the event starting at daily reset would be great.
Why they didn't wait half a day longer to start the double drops is a strange decision. We didn't know anything about them so waiting to launch them a little while effects no one. Everyone would have been praising the devs and would not be unhappy about losing a days worth of double drops.
I know what I think 'through' means, but I don't know what the devs think 'through' means.
There's a countdown timer under the 2x icon on the right side of your main game screen. I'd imagine that's an indication of when the double drops ends.
Us: "Why didn't we get notice?"
Them: "It's all RNG, so even we don't know."
Glad I don't have your brain. Not even going to explain why.