Unlocked Malak the conventional way (both LS and DS done) . LS took me 2 hours to pass after it went live for the 3rd time and was unaware of the bug. I had to remod I don't know how many times and now you're going to roll things back to where things were before the event?
What a huge god **** waste of time and frustration!!
250 crystals as compensation?! Are you guys out of your bloody mind?
ACCEPT CG you MESSED UP, monumentally. The GET token store is a joke of a grind for character shards. 58k points to upgrade a resource heavy character from 5 to 7 stars is absolutely insane, just bin the 5* unlocks and make them 7*. Why would anyone want to farm Malak when hoarding is the best thing to do so that you can invest into Anakin when he next comes around and is relevant.
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We asked and that was the response we got, unfortunately this was my last minute scramble after a long day of work (at my day job)to make sure that we had some clarity on this situation before they left the office. I do not have an official statement on the forum about this.